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Returns Policy: Returns must have prior authorization and receive an RMA number. To obtain an RMA [Return Merchandise Authorization] number please complete the RMA authorization form, which can be found on our Service page. Please note that we verify that the serial numbers match on all products. All of our items include a 30 day warranty, unless indicated otherwise. "As Is" Items are sold with no warranty and no guarantee that the item will work. Items sold with manufacturer warranty only, are not returnable to AllPcPartsOnline in case of a defective, but must be warrantied through the manufacturer. In the unlikely event that you receive a defective item from us or if the product fails within 30 days or any other applicable warranty, we will fix or replace the product at no charge. The customer will pay the shipping cost to us and we will pay the shipping cost back to you.

Refund Policy: We offer a 7 day refund policy. If for any reason you are unhappy with your purchase, just contact us for an RMA number. The item must be returned in the same condition as received, missing or broken items will be deducted from any refund or credit issued. Once the product is returned, we will issue you a refund depending on your method of payment. Please note that all refunds are subject to a 10% restocking fee. No refunds or exchanges accepted after 30 days. Also note that shipping charges are the customers responsibility and are non refundable.